Incidents | JoJ API Incidents reported on status page for JoJ API https://status.jojapi.com/ en Incorrect credit usages https://status.jojapi.com/incident/946272 Tue, 07 Jul 2026 16:42:00 -0000 https://status.jojapi.com/incident/946272#78d3af054f67733cb97fc2f8b8dbbc14a1c7655698085bbb029938bc1e5c0794 This issue has been resolved. Incorrect credit usages https://status.jojapi.com/incident/946272 Tue, 07 Jul 2026 14:43:00 -0000 https://status.jojapi.com/incident/946272#665873e4e38090b927c5c8c8b68f214f91815d2d8a2f0beec3a82dd1197066e1 A temporary inaccuracy has been detected in the crediting of some requests due to an update to the API Gateway. We are working to fix it. Intermittent API Gateway Timeouts https://status.jojapi.com/incident/854443 Sat, 21 Mar 2026 22:18:00 -0000 https://status.jojapi.com/incident/854443#90f67c3e6af4a576f4ff957436a7d60b185ba8ff698f88acb720c742fe36aff2 A misconfiguration on one of the gateway nodes caused requests to queue under load. Identified and corrected the configuration. Response times returned to normal immediately. Intermittent API Gateway Timeouts https://status.jojapi.com/incident/854443 Sat, 21 Mar 2026 16:53:00 -0000 https://status.jojapi.com/incident/854443#5eb190c7fbec8541e15db69651d1e945a40c2ce3e56ac334c1b7991b7608f0c0 Some API requests experienced elevated response times and intermittent timeouts. Login & registration problems https://status.jojapi.com/incident/820119 Fri, 06 Feb 2026 23:57:00 -0000 https://status.jojapi.com/incident/820119#03d5c46ab7dd64603c205ed6003485f962d7d91e578ff5bc899626bdeb8b5f6a The problems have been resolved and the new internal authentication system has been reactivated. Login & registration problems https://status.jojapi.com/incident/820119 Thu, 05 Feb 2026 13:36:00 -0000 https://status.jojapi.com/incident/820119#3569c3d6e37586354061bac6edd88367f6b54e8282221cbe5a04406afeb1ccfc We've identified issues where some users are experiencing problems with login or registration. We are working to make the authorization system more consistent and to improve it. Gateway deprecated https://status.jojapi.com/incident/816938 Mon, 02 Feb 2026 15:23:00 -0000 https://status.jojapi.com/incident/816938#5bd21f2aeacaf587cb4cae42574971de34f48be55dc4cd493db65554fbfb36ee As previously planned, the api.jojapi.com gateway has been deprecated, and all requests are now redirected to the jojapi.net gateway with an HTTP 301 redirect. Please switch to the new gateway to avoid URL redirects. Request body issue in POST requests https://status.jojapi.com/incident/804407 Wed, 14 Jan 2026 14:33:00 -0000 https://status.jojapi.com/incident/804407#7cdd3922474d50928b41644b87851c810655bd012f0fec7fcc8bbc3caafdeec7 This issue has been resolved. We sincerely apologize for any disruption this may have caused. Request body issue in POST requests https://status.jojapi.com/incident/804407 Wed, 07 Jan 2026 15:33:00 -0000 https://status.jojapi.com/incident/804407#e578670aa74b0d6344ca22f80cec8fd69a4034774448052a48cdf1f1a173284c A recent major gateway update caused an issue where POST request bodies were not properly forwarded for certain API requests. Unplanned gateway update https://status.jojapi.com/incident/800123 Wed, 07 Jan 2026 15:33:00 -0000 https://status.jojapi.com/incident/800123#8d53a3ca3b73a95c3d7735d69c6c2ee2b6a1dae7d7e6439129d478db9b2bcf85 We have routed most of the traffic to multiple servers in a distributed manner, and we continue to monitor the systems. Unplanned gateway update https://status.jojapi.com/incident/800123 Wed, 07 Jan 2026 15:10:00 -0000 https://status.jojapi.com/incident/800123#d861c366531ec72f297cc3a3ed7da870c89032303b11244fbcfdb814bb3986fd We have started redirecting most of the traffic to the new gateway. Unplanned gateway update https://status.jojapi.com/incident/800123 Wed, 07 Jan 2026 13:30:00 -0000 https://status.jojapi.com/incident/800123#2c7a9bda0a44f064213d7e905ee8baf611483f060e93827c54f1cf36baac0064 Due to high demand, we are releasing an unscheduled gateway update, and some disruptions may occur.